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Club & Hotel Controllers Conference 2018: Count me in for 2019!

28 June 2018
The Club & Hotel Controllers Conference was my first HFTP event, and I can assure you, it will not be my last! Each person involved in it went above and beyond to make sure everything from registration onward ran smoothly. Staff members and volunteers were welcoming and helpful, and the venue was perfectly signaled so that there was no trouble finding the allocated rooms for the sessions — and believe me, given the size of the George R. Brown Convention Center, this is not an easy feat!

Being a Service Critic is in my DNA

28 June 2018
Being in the hospitality industry, we are a little more critical than the rest of the population when we experience issues as a guest at a hotel. At the same time, I believe we can also be exceedingly complimentary when our guest experience goes above and beyond our typical expectations, as we know how much work staff puts in to make a guest’s stay memorable. When issues do arise, it is all about recovery and what staff does or does not do that drives the result in either direction. There were solutions at HITEC that certainly showcased several examples of how we can track and respond to situations with our guests.

Remember HITEC Houston?

27 June 2018
Written By Kara Heermans, HITEC Guest Blogger - I hope you have not forgotten the excitement of HITEC® Houston already — but I know how quickly returning to a large inbox and a pile of to-do items can cast aside your intentions for all those good ideas garnered from the conference. While it is tempting to throw a couple new pens in your desk drawer, entertain your kids with the blinking fidget spinners, and let the stack of business cards start to gather dust until HITEC next year… DON’T!

HITEC: Where You Can Learn, Network and Have Fun

26 June 2018
It was my first HITEC. I ensure it will not be the ONLY one. I am surprised by how much I learned and gained from attending this event. I am also impressed by how organized this event was, especially considering the size of the conference.

Announcing the HFTP 2018-2019 HFTP Global Board of Directors Slate

25 June 2018
This past May, the HFTP nominating committee -- comprising past HFTP Global past presidents, advisory council chairs and chapter presidents -- were tasked with selecting HFTP members who would replace the outgoing directors of the HFTP Global Board. After a long day of interviews, the nominating committee was able to narrow down their choices. Here is the official slate for the 2018-2019 HFTP Global Executive Committee and Board of Directors.Executive CommitteeHFTP Global President Scot Campbell, CHTP, CTO at North American Concerts, Live NationHFTP Global Vice President Michael Levie, CHTP, CEO at citizenMHFTP Global Treasurer Mark Pate Sr., CHAE, CHTP, MBA, assistant controller & IT director at Highpointe Hotel CorporationHFTP Global Secretary Neil Foster, CHTP, MBA, IT consultant at Tech-Tonic Hospitality SolutionsHFTP Global Immediate Past President Timothy Nauss, CHAE, CFO at Macao Studio CityNew HFTP Global DirectorsHFTP Global Director Jill Burnett, CHAE, CPA, controller at Medalist Golf ClubHFTP Global Director Toni Bau, director of finance at Portola Hotel and SpaHFTP Global Director Mark Fancourt, industry technologistHFTP Global Director Carson Booth, CHTP, CEO at SnapShot GmbHIn accordance with Article X, Section 3, of the bylaws, should the slate above remain uncontested, the HFTP Secretary will cast a single ballot at the HFTP Annual Business Meeting at Annual Convention in Louisville, Kentucky USA. The secretary will then declare the mentioned individuals as duly elected.

HITEC Houston Makes History as HFTP's Highest Attended Event in 65+ Years

22 June 2018
Hospitality Financial and Technology Professionals (HFTP) is pleased to announce that HITEC Houston broke barriers this week as the highest attended event in the association's history with over 6,650 attendees. Produced yearly by HFTP, Hospitality Industry Technology Exposition and Conference (HITEC) showcases the industry's latest innovations, and provides a top-notch education program for attendees. HITEC Houston took place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HITEC Houston featured over 120 speakers, including futurist Mike Walsh and data security expert Theresa Payton as the keynote speakers. The daily education sessions addressed trending topics including: data security, IT initiatives, sustainability and CSR, AI, leadership development, blockchain, millennials reshaping the industry and more. The Houston exhibit floor featured 397 exhibitors showcasing the latest in hospitality technology products and services. An impressive 47 registered press members were in attendance covering the event."Thank you to everyone who helped make HITEC Houston a huge success," said HFTP CEO Frank Wolfe. "HITEC Houston was not only the highest attended HITEC conference to date, but it was also the highest attended overall conference in HFTP's 65-year history. HFTP looks forward to continuing to serve the hospitality technology community in years to come. See you next year in Minneapolis!"The Entrepreneur 20X (E20X) Houston innovation competition for hospitality startups featured 16 startups, an expert panel of six judges and 16 industry mentors who coached the entrepreneurs before their four-minute pitch. Reply.ai won the E20X Judge's Award grand prize of $5,000 USD, and Beekeeper was chosen by conference attendees - via the HFTP Multi-event app - as the E20X People's Choice Award winner. The HITEC Houston Opening Party, presented by Samsung and HFTP, featured multi-platinum rapper Flo Rida and took place at the famous House of Blues Houston.Three hospitality technology industry leaders were recognized and awarded at HITEC Houston: 2018 HFTP International Hospitality Technology Hall of Fame recipients Tammy Farley and Jing Zhu; and 2018 CHTP of the Year recipient Sean Van Dyke, CHTP. HFTP also hosted its annual HITEC Helps social responsibility project during HITEC Houston, and raised funds for local nonprofit Compudopt - who provides technology access and education to underserved youth.Attendees with access to the HFTP Multi-event app can use it to refer back to the attendee list and exhibitors to follow-up on the event. HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

New Women in Technology Luncheon Announced for HITEC 2019 Minneapolis

22 June 2018
As HITEC Houston wraps up its biggest week, plans for next year's North American event in Minneapolis are already in the works. New to the program is a Women in Technology networking luncheon designed to connect professionals and honor industry accomplishments. HITEC (Hospitality Industry Technology Exposition and Conference), produced by Hospitality Financial and Technology Professionals (HFTP), is the world's largest and oldest hospitality technology event and is dedicated to recognizing those guiding the forward path of hospitality technology. The inaugural luncheon will be June 17, 2019 at the Minneapolis Convention Center, and will feature an accomplished business leader speaker. Following the initial luncheon will be additional regional programs throughout 2019."A primary reason that HITEC attendees return year after year is the opportunity to meet with fellow industry professionals to share their ideas and learn from each other," said Frank Wolfe, HFTP CEO. "The addition of the luncheon offers a dedicated opportunity to celebrate the successes of the professional women who have focused their careers to hospitality technology. Hopefully the program will continue in successive years and will be a place to follow the evolution and progress of the industry and the women's careers."HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

The Realities of a Memorable Guest Experience

20 June 2018
HITEC always kicks things off with a lot of energy and this year was no exception! It was lovely to see Samsung coordinate with HFTP this year on the opening event. The shared experience of everyone enjoying themselves at the House of Blues and puttin’ the hands up to Flo Rida fostered a fun moment of togetherness in the industry.

Technology as a Cultural Challenge in the Hospitality Industry

20 June 2018
There is one idea that permeates the sessions at the 2018 Club and Hotel Controllers Conference, and it is that technology is ingrained in people’s lives. Be it the tech-savvy millennials or the digital native Gen Z, the way in which individuals interact with each other and their environment is being continuously transformed by the evolution of AI.

HITEC 2018 Hidden Treasures

20 June 2018
By Jennifer Jones, Guest Blogger - In the sea of exhibitors, it’s tough to get through the entire exhibit hall every year. In addition, there are general sessions to attend, Tech Talks to listen to and educational forums to sit in. How can one possibly get through it all? Allow me to be your personal concierge to point out a few hidden treasures I found on the showroom floor. These are a fraction of what you can find along those aisles, so take my suggestions and continue to do your own explorations. There is one last day left to find those hidden gems.

For Everything, There is a Season

20 June 2018
By James Lingle, Guest Blogger - I had to make a choice this morning. I had to choose between two sessions that I wanted to attend that were happening at the same time. Both were interesting, but until I can clone myself, I had to pick one. I decided on Blockchain – primarily because I know the least about it (after all, they are educational sessions!).

View Photos from HITEC Houston

20 June 2018
Photos from HFTP events are available on our Flickr page (username: hftphitec). More photos from HITEC Houston will be uploaded throughout the week. View Photos>

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